Integrity FIRST
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Integrity FIRST
Integrity FIRST
FIRST is committed to a fair, just, and transparent business environment, strictly prohibiting bribery and corruption.
To strengthen internal monitoring of business ethics and compliance, we have established accessible and diversified reporting channels for employees, suppliers, clients, and other stakeholders.
Reportable matters include violations of the company's legitimate rights regarding property or reputation, acts that harm employee rights or breach national laws/regulations and non-compliance with company policies.
For the behaviors described above, or any violations of FIRST's Employee Code of Ethical Conduct, Counterparty Integrity Commitment Letters, and related documents, reports can be submitted through the following channels.
FIRST will strictly protect the confidentiality of all related information:
Reporting Email：firstjubao@firstpvm.com
Reporting Hotline：0571-61076599
Reporting Mail：Internal Audit Department, No.8 Fusite Street, Lin'an District, Hangzhou, Zhejiang
WeChat Official Account：福斯特SH603806
WeChat Mini Program：FIRST Complaint System
FIRST Complaint WeChat Mini Program
Whistleblower Protection
To ensure the safety of whistleblowers, FIRST has established clear confidentiality and protection principles in the Whistleblowing Management Policy:
Strict Confidentiality： All personal data and evidence are classified per Confidentiality Policy standards, with zero tolerance for leaks.
Secure Investigations： Prohibits forwarding complaint materials directly to implicated parties to prevent retaliation.
Retaliation Penalties:： Legal/disciplinary actions against retaliation perpetrators.
Anonymous Reporting Allowed： Whistleblowers may submit evidence anonymously via email, mail, or phone. During the investigation, anonymous one-way communication with investigators is permitted.
Whistleblower Rewards
To encourage all stakeholders to actively report violations of business ethics while fully protecting whistleblower privacy, FIRST has established a reasonable reward mechanism. For verified reports, we will comprehensively consider factors including the nature of the incident, scope of impact, and the whistleblower's level of cooperation to determine appropriate rewards. The reward system offers diverse forms of incentives, including but not limited to monetary rewards. For reports related to procurement activities, additional incentives such as increased procurement quotas may be granted. This program is designed to encourage ethical behavior and maintain a fair and transparent business environment.
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